What We Do
What we offer
Trusted Technology Experts
Procurement Service
Security & Network
Disaster Recovery
Business Continuity
Workstation & Network
Project Management
our services
IT Services & Support Solutions
We can help businesses manage their technology infrastructure and support their day-to-day operations. These services can include hardware and software support, network management, cybersecurity, data backup and recovery, cloud solutions, and more.
Project Management & Onsite Deployment
Project management and onsite deployment are two critical aspects of any project that involves physical resources, equipment, or personnel. Effective project management helps ensure that the project is completed on time, within budget, and meets all the project’s objectives.
Backup Disaster Recovery
Backup Disaster Recovery (BDR) is a comprehensive solution for safeguarding an organization’s data and ensuring business continuity in the event of a disaster or data loss. It involves creating redundant copies of critical data and storing them in secure locations, as well as implementing a disaster recovery plan that outlines how to restore operations quickly and efficiently following a disruptive event.
Managed Services
Managed Services for IT services is a proactive approach to managing an organization’s technology infrastructure and ensuring its optimal performance and security. It involves partnering with a third-party service provider who assumes responsibility for managing and monitoring the organization’s IT systems and applications. Managed Services providers typically offer a range of services, including network management, security, backup and disaster recovery, help desk support, and software updates and patches.
our services
Service Desk Operation
The primary goal of a Service Desk is to provide a single point of contact for users to request assistance and to ensure that those requests are handled in a timely and efficient manner. A well-run Service Desk can improve productivity and reduce downtime for the organization, leading to increased user satisfaction and overall business success.
Service Desk (Ticketing)
Our Service Desk acts as a single point of contact, ensuring all user requests are handled with the utmost care. With our innovative ticketing system, we streamline the process, enabling quick and effective resolution of issues. From technical support to troubleshooting, our dedicated team of experts is here to provide exceptional service, improving productivity and user satisfaction.
RMM Dashboard
With our user-friendly interface and comprehensive features, managing your network, security, and systems has never been easier. From real-time monitoring and asset tracking to remote support and patch management, our RMM Dashboard streamlines your IT operations, ensuring optimal performance and security. Partner with Advent Pacific Technologies for quality products, affordable solutions, and unparalleled support. Experience the difference today.
Remote NOC Operations
Our dedicated team of experts provides round-the-clock monitoring and support to ensure your network runs smoothly and securely. With our state-of-the-art tools and proactive approach, we identify and address any potential issues before they impact your business. Trust us to handle your NOC operations while you focus on what matters most – your core business.